BPM 101

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Business Process Management 101: Introduction

Culture, Gender and Business Communication

Establishing a Client-Service Provider Relationship

Business Communication: Non-Verbal Communication

Managing Outsourcing Transition | Module 4, Fundamentals of Business Process Outsourcing 101

BPO Operation Management: Service Management Specialization MFBPO1

Module 1 – History, Contribution and Profile | Experiences in the IT-BPM Industry

Face-to-Face Communication

Module 1 – History, Contribution and Profile

Module 1 – History, Contribution and Profile | History of BPM in the World and The Philippines

Business Continuity Management, Basic Concepts and Processes

Business Continuity Management: The 8D Approach – Problem

Business Continuity Management, Managing Issues and Changes

Business Continuity Management | Example of Critical Situation in the IT BPM Industry

Business Continuity Management, Critical Situation Management Method

Business Continuity Management, Critical Situations in the IT BPM Industry

Business Communication – Telephone Interaction

Information and Communication Technology (ICT) in the Learning Environment | Prof. Brenda Corpuz

Information and Communication Technology for Education (ICT4E): The Backstory | Dr. Alexander G. Flor

ICT in Education

Information and Communication Technology (ICT) in Education: an Open and Distance eLearning (ODeL) Practioner’s Perspective | Prof. Roberto Figueroa, Jr.

21st Century Literacy Skills | Dr. Jerome Buenviaje

Flexibility by Dr. Melinda dP Bandalaria

Flexibility | Dr. Melinda dP. Bandalaria

Teaching, Learning, Research and Extension Through ICT in the Digital Era | Dr. Grace Javier Alfonso

Netizens and the Netiquette | Dr. Melinda dP. Bandalaria

Collaborative Learning | Dr. Primo G. Garcia

Principles in the Use of ICT | Prof. Brenda B. Corpuz

Responsible Use of Technology Tools and Online Resources | Atty. Rowena S. Disini

Evaluating Resources for Online and Distance e-Learning

Existing and Emerging Technology in Teaching and Learning | Prof. Linglingay McDermott

Information and Communication Technology (ICT) Tools for Collaboration and Online Teaching | Ms. Lilian S. Reventar

eTeaching, eLearning, and eResearch | Dr. Grace Javier Alfonso

Digital Learning Resources and Open Educational Resources

Digital Learning Resources and Open Educational Resources | Prof. Primo G. Garcia

Managing Technology for Inclusive Education | Dr. Primo G. Garcia

Non-Digital and Traditional Utilization of Information and Communication Technology Tools | Prof. Ninia Calaca

Online Communities of Practice | Dr. Melinda Bandalaria

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