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Business Process Management 101: Introduction

July 25, 2014

Culture, Gender and Business Communication

August 3, 2014

Establishing a Client-Service Provider Relationship

August 8, 2014

Business Communication: Non-Verbal Communication

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Managing Outsourcing Transition | Module 4, Fundamentals of Business Process Outsourcing 101

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BPO Operation Management: Service Management Specialization MFBPO1

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Module 1 – History, Contribution and Profile | Experiences in the IT-BPM Industry

August 25, 2014

Face-to-Face Communication

August 25, 2014

Module 1 – History, Contribution and Profile

August 25, 2014

Module 1 – History, Contribution and Profile | History of BPM in the World and The Philippines

August 26, 2014

Business Continuity Management, Basic Concepts and Processes

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Business Continuity Management: The 8D Approach – Problem

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Business Continuity Management, Managing Issues and Changes

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Business Continuity Management | Example of Critical Situation in the IT BPM Industry

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Business Continuity Management, Critical Situation Management Method

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Business Continuity Management, Critical Situations in the IT BPM Industry

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Business Communication – Telephone Interaction

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Information and Communication Technology (ICT) in the Learning Environment | Prof. Brenda Corpuz

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Information and Communication Technology for Education (ICT4E): The Backstory | Dr. Alexander G. Flor

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Information and Communication Technology (ICT) in Education: an Open and Distance eLearning (ODeL) Practioner’s Perspective | Prof. Roberto Figueroa, Jr.

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Teaching, Learning, Research and Extension Through ICT in the Digital Era | Dr. Grace Javier Alfonso

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Netizens and the Netiquette | Dr. Melinda dP. Bandalaria

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Collaborative Learning | Dr. Primo G. Garcia

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Principles in the Use of ICT | Prof. Brenda B. Corpuz

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Responsible Use of Technology Tools and Online Resources | Atty. Rowena S. Disini

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Evaluating Resources for Online and Distance e-Learning

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Existing and Emerging Technology in Teaching and Learning | Prof. Linglingay McDermott

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eTeaching, eLearning, and eResearch | Dr. Grace Javier Alfonso

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Digital Learning Resources and Open Educational Resources | Prof. Primo G. Garcia

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Managing Technology for Inclusive Education | Dr. Primo G. Garcia

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Non-Digital and Traditional Utilization of Information and Communication Technology Tools | Prof. Ninia Calaca

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Online Communities of Practice | Dr. Melinda Bandalaria

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Module 1 – History, Contribution and Profile | Experiences in the IT-BPM Industry

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